Please refer to our Frequently Asked Questions (FAQs) page before submitting an enquiry as the answers to many common questions can be found there.

Please note: for all enquires or questions (including access/login issues) regarding self-paced RSN Online Courses, provided in association with David & Charles, please visit or contact [email protected]. Thank you.

If you still need to contact us, the best way is to complete the form below.

Thank you for your interest and support!


Postal Address for All Departments:

Royal School of Needlework
Apartment 12a
Hampton Court Palace
United Kingdom

The Royal School of Needlework is
a registered charity (No. 312774)

Coronavirus — although RSN staff are now working from home, we are off-site fulfilling all Online Shop orders and continue to ship internationally. Please be aware that we are working as fast as we can, but that shipping your order may take slightly longer than usual. We thank you for your patience and support.


You can also call or email a specific department using the details below.

For All Day Class, Private Lesson and C&D Enquiries

[email protected]
T: +44 203 166 6938

For All Self-Paced Online Courses
(Provided in partnership with David & Charles)
[email protected]

For Embroidery Studio Enquiries

[email protected]
T: +44 203 166 6940

For Shop Enquiries

[email protected]
T: +44 203 166 6935

For Tour and Exhibition Enquiries

[email protected]
T: +44 203 166 6939

For Degree Course Enquiries

[email protected]
T: +44 203 166 6929

For Press and Promotional Enquiries

[email protected]
T: +44 203 166 6945

For All Other and General Enquiries

[email protected]
T: +44 203 166 6932